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zendesk/create-user — Create a new Zendesk user.

Where it appears

The Create User block lives in the Integrations group of the Workflow Builder. Connect the Zendesk integration before adding it.

Field	Type	Required	Default	Description
`name`	text (supports references)	Yes	—	Display name for the new Zendesk user. Use literal text or <StepName.field> to reference a value from a previous step.
`email`	text (supports references)	Yes	—	Primary email address for the new user; used as the identity for matching. Accepts literal text or <StepName.field>.
`phone`	text (supports references)	No	—	Optional phone number to attach to the user. Accepts literal text or <StepName.field>.
`role`	select	No	—	Zendesk role for the new user. End users are customers; agents and admins are staff with access to the agent interface. Options: `end-user`, `agent`, `admin`.
`tags`	text (supports references)	No	—	Optional comma-separated tags to apply to the new user. Accepts literal text or <StepName.field>.

Inputs are the configurable fields above. The block produces these outputs:

Outputs

Reference an output downstream with <Create User.field>.

A minimal configuration for this block:

{
  "type": "zendesk/create-user",
  "config": {
    "name": "<PreviousStep.field>",
    "email": "<PreviousStep.field>"
  }
}

Requires a connected Zendesk integration. Calls fail if that integration is disconnected or its authorization has expired.
Required fields (name, email) must be set, or the block fails validation before it runs.
On failure the error output is populated; downstream blocks that reference other outputs may not receive values.