StyloDocs
Workflow blocks

Create Ticket

Create a ticket in HubSpot

View as Markdown

hubspot/create-ticket — Create a ticket in HubSpot.

Where it appears

The Create Ticket block lives in the Integrations group of the Workflow Builder. Connect the Hubspot integration before adding it.

Fields

FieldTypeRequiredDefaultDescription
propertiesJsoncodeYesJSON object of HubSpot ticket properties to set on the new ticket (e.g. subject, content). Property keys must match your HubSpot schema.

Inputs and outputs

Inputs are the configurable fields above. The block produces these outputs:

Outputs

Reference an output downstream with <Create Ticket.field>.

NameTypeDescription
successbooleanOperation succeeded
ticketjsonCreated ticket
errorstringError message if failed

Example

A minimal configuration for this block:

{
  "type": "hubspot/create-ticket",
  "config": {
    "propertiesJson": "..."
  }
}

Limits and failure modes

  • Requires a connected Hubspot integration. Calls fail if that integration is disconnected or its authorization has expired.
  • Required field (propertiesJson) must be set, or the block fails validation before it runs.
  • On failure the error output is populated; downstream blocks that reference other outputs may not receive values.

On this page