Integrations
Intercom
Connect conversations and customer data from Intercom.
Connect conversations and customer data from Intercom.
Connect
Connect Intercom in Settings → Integrations. Open the Intercom card, click Connect, and authorize Stylo to access your Intercom account in the window that opens. The connection shows as Connected when authorization succeeds.
Supported actions and triggers
Actions
| Block | What it does |
|---|---|
| Create Contact | Create a contact in Intercom |
| Create Ticket | Create a ticket in Intercom |
| Delete Contact | Delete a contact in Intercom |
| Get Contact | Get a contact by Intercom ID |
| Get Conversation | Get a conversation by ID |
| Get Ticket | Get a ticket by ID in Intercom |
| List Admins | List the admins (teammates) in your Intercom workspace and return them for downstream use. |
| List Contacts | List contacts in Intercom |
| Reply to Conversation | Reply to an Intercom conversation |
| Search Contacts | Search contacts in Intercom |
| Update Contact | Update a contact in Intercom |
Limits and failure modes
- The connection can expire or be revoked. When it does, Intercom blocks fail with an authorization error until you reconnect in Settings → Integrations.
- A disconnected or unconfigured integration makes its blocks unavailable in the Workflow Builder.