Integrations
Intercom
Connect conversations and customer data from Intercom.
Connect conversations and customer data from Intercom.
Connect
Connect Intercom with an API key in Settings → Integrations. Open the Intercom card, click Connect, and provide:
| Field | Required | Notes |
|---|---|---|
| Access Token | Yes | e.g. Your Intercom access token |
Supported actions and triggers
Actions
| Block | What it does |
|---|---|
| Intercom | Work with Intercom contacts, conversations, tickets, and admins |
Limits and failure modes
- The connection can expire or be revoked. When it does, Intercom blocks fail with an authorization error until you reconnect in Settings → Integrations.
- A disconnected or unconfigured integration makes its blocks unavailable in the Workflow Builder.