Integrations
Gorgias
Look up support tickets and customers in Gorgias.
Look up support tickets and customers in Gorgias.
Connect
Connect Gorgias with an API key in Settings → Integrations. Open the Gorgias card, click Connect, and provide:
| Field | Required | Notes |
|---|---|---|
| Account Domain | Yes | e.g. acme (or acme.gorgias.com) |
| Account Email | Yes | e.g. agent@acme.com |
| API Key | Yes | e.g. Your Gorgias REST API key |
Supported actions and triggers
Actions
| Block | What it does |
|---|---|
| Gorgias | Look up support tickets and customers in Gorgias — including a customer's recent ticket history |
Limits and failure modes
- The connection can expire or be revoked. When it does, Gorgias blocks fail with an authorization error until you reconnect in Settings → Integrations.
- A disconnected or unconfigured integration makes its blocks unavailable in the Workflow Builder.