# Intercom
URL: /reference/integrations/intercom
Type: reference
Description: Connect conversations and customer data from Intercom.
Keywords: intercom, integration, api key, connect
Connect conversations and customer data from Intercom.

Connect [#connect]

Connect Intercom with an API key in **Settings → Integrations**. Open the Intercom card, click **Connect**, and provide:

| Field        | Required | Notes                             |
| ------------ | -------- | --------------------------------- |
| Access Token | Yes      | e.g. `Your Intercom access token` |

Supported actions and triggers [#supported-actions-and-triggers]

Actions [#actions]

| Block                                  | What it does                                                    |
| -------------------------------------- | --------------------------------------------------------------- |
| [Intercom](/reference/blocks/intercom) | Work with Intercom contacts, conversations, tickets, and admins |

Limits and failure modes [#limits-and-failure-modes]

* The connection can expire or be revoked. When it does, Intercom blocks fail with an authorization error until you reconnect in **Settings → Integrations**.
* A disconnected or unconfigured integration makes its blocks unavailable in the Workflow Builder.

{/* TODO(docs): document Intercom-specific rate limits and permission errors — not encoded in @stylo/core. */}

Related [#related]

* [Integrations overview](/integrations)
* [All workflow blocks](/reference/blocks)
* [Troubleshooting](/troubleshooting)